Jubilee Street Practice

Other NHS services and resources

NHS Choices Health A-Z

NHS Direct

NHS 111 service ?
NHS 111 is a new service that's being introduced to make it easier for you to access local NHS healthcare services in England. You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time. For more information visit www.nhs.uk/111.


Find-a-doc and Find-a-dentist

If you are not registered with a doctor or need to find your nearest GP practice within Tower Hamlets please click here.

Repeat Dispensing

If you, or someone you care for, use the same medicines regularly, you may be able to benefit from repeat dispensing from the pharmacist. This means you can collect your repeat medicines directly from the pharmacy without having to visit the surgery or make an appointment to see the doctor or practice nurse every time you need more medicine.

If you would like to be considered for repeat dispensing the first step is to talk to your doctor and ask them if you can use repeat dispensing.

Debt counselling, welfare, housing, immigration

Are you in debt and worried about how you are going to get out of it?
www.towerhamlets.gov.uk

Do you need free, confidential, independent advice on welfare rights, housing, debt, immigration? From basic advice and assistance to casework this is available at St Hilda’s Community Centre in E2;

www.towerhamlets.gov.uk

Carers

Are you one of the hidden group of people that care for people in their family or neighbourhood? Would you find it useful to have free advice and opportunity for care yourself?

www.rethink.org
www.carersuk.org
www.carers.org

or for the local carer’s centre, go to www.carerscentretowerhamlets.org.uk

Younger people

Chat Health

School Health and Wellbeing service has recently launched a new way for young people to get advice and support about health-related issues. ChatHealth is an award-winning confidential messaging service for young people aged 11-19 years, available Monday to Friday from 9am to 4pm.

ChatHealth gives young people another way to access advice on all kinds of health issues, like sexual health, emotional health and wellbeing, bullying, healthy eating and any general health concerns.

The ChatHealth messaging number is 07507 332942

For further information please visit the website by clicking here.

Older People

Are you an older person and would like to get involved in more activities or become more empowered about your health or your community?

www.sthildas.org.uk/projects/sonali-gardens-day-centre
www.linkageplus.co.uk/about-us (over 50)
www.ageuk.org.uk/eastlondon (over 55)
www.shapeup4lifetowerhamlets.co.uk

…and see under healthy lifestyles above.

Medical Certification

Want to know the rules on medical certificates?
You only need a doctor’s certificate if you are off for more than 7 days, in which case please submit an online request by clicking on following link Request certificate. Up to that time, you can give your employer a self-certificate. Download from here.

www.gov.uk/taking-sick-leave

Employee’s statement of sickness to claim Statutory Sick Pay

News

  • JSP Wellbeing Project

    Jubilee Street Practice has launched a brand new Wellbeing service for our patients.

    We are a team who thrive on a changing society. We know that to bring about change people need to feel empowered. We live in a diverse community where there are significant health and social challenges. Working together with our patients we want to enable people to live well.

    We facilitate bespoke and resilience projects in partnerships with other voluntary and community sector organisations ranging from therapeutic groups to physical and social interaction activities that support patients with social, emotional and practical needs.

    Some of the activities we run are group therapy for patients suffering with anxiety and depression, Pilates and Yoga classes, a social connection hub and more.

    To see the full list of our activities, please check out the JSP Wellbeing Calendar of events 2021 by clicking here.

    Listening to and acting on the feedback of our patients and local community is a key part of how we develop and design our services. We hold regular patient engagement meetings where you have the chance to hear about our plans, current projects and an opportunity for you to share your views. If you would like to get involved with the project please contact Marjia or Fahmida on thccg.jspwellbeing@nhs.net or 07498862419.

     

  • CONTACT US ONLINE

    You can contact us about a medical, administrative or prescription issue by visiting:

    https://florey.accurx.com/p/F84031

    all patients with internet access are encouraged to contact us online unless it's an emergency. This helps us get the information we need to help you efficiently and safely, whilst prioritising the most urgent cases.

    The benefits for you are that you can seek help from the comfort of your own home 24/7, without needing to wait in a phone queue. You can let us know how you prefer to be contacted and what you are hoping for, helping us to provide a service that works for you.

    It's 'Click and Easy' so try contacting us online!

     

     

  • COVID-19 Vaccine

    8th December 2020

    Please DO NOT call the practice - we will keep you updated when we have more information.

    As reported in the national media, the first doses of the Pfizer/BioNTech COVID-19 vaccine have now arrived in the UK.  50 hospitals across the UK will be the first sites to receive deliveries this week.  Patients over 80 being treated at these hospitals and healthcare workers at higher risk are likely to be the first to be offered protection in the coming weeks.

    There are numerous logistical barriers to overcome before the vaccine can be offered more widely in the community. What we do know is that there is a dedicated Tower Hamlets team working hard on the organisation. To keep our services running smoothly, please DO NOT contact the practice with questions about the vaccine. We will update you as we hear more!

    You can find more information about the vaccination programme and priority groups on the NHS website: www.nhs.uk/CovidVaccine

  • Changes to Prescription Ordering

     

    From December 1st 2020 we will no longer be accepting prescription requests made by email.

    In the interest of safety and efficiency, we kindly request that all online requests are made using the NHS App, or on Patient Access (pin required). These services mean you can quickly and conveniently order your repeat prescriptions and your request will come straight through to our clinical system. There is also a box to send any comments or questions relating to your request and the option to change your nominated pharmacy.

    Since the start of the pandemic, we have seen a huge increase in the number of emails the practice receives each day and managing email prescription requests has become unsustainable for our team. We have also become aware that errors are more likely when medications are requested by this method as our non-clinical team have to correctly identify the required item on the system.

    If you need any help with how to order your prescriptions please ask the reception team. For patients who do not have internet access, we will continue to accept paper requests via the box at reception and orders made through local pharmacies.

     

     

  • Shielding - Your Questions Answered!

    Click here for our information sheet on what to do if you are at increased risk from COVID-19.

  • JSP’s Pain Wellbeing Programme is back!

    Are you living with a painful condition? 

    Would you like to meet other people with similar experiences?

    Could you benefit from learning more about pain and pain management skills?

    Well, you’re not alone!

    For more information please go to our ‘Practice news’ page to view/download an information sheet.

     

  • Living with diabetes

    Living with diabetes is difficult right now, faced with uncertainty that comes with the coronavirus and the recent news reports linking diabetes with an increased risk of dying from COVID-19 it is more important than ever to take control of your condition and access appropriate support when you need it. We have adapted our services to be able to continue to provide the care you need.

    All of our diabetes services continue to provide care and support through telephone, virtual and online clinics, with face-to-face care available where appropriate, such as foot care clinics. Together with local health and care partners we have developed some information online

    www.eastlondonhcp.nhs.uk/ourplans/diabetes

    to support you through this period and we encourage you to read this information and use the information and education that is available. The NHS continues to be here if you need us.

     

  • Important Dates

    Jubilee Street Practice Closure Dates:

    Please note the Jubilee Street Practice will be closed from 12.30pm to allow staff to attend a Protected Learning Time on the following dates:

    Wednesday 7th April 2021
    Thursday 20th May 2021
    Tuesday 15th June 2021

    We will re-open the following mornings at the usual time.

    If your problem cannot wait until the practice re-opens then please call 111 or for emergencies call 999.

     

  • Harm reduction strategies for alcohol dependence - Coronavirus (COVID-19)

    Advice on cutting back or stopping drinking alcohol

    If you are dependent on alcohol stopping drinking suddenly could kill you

    Is this advice for me?
    This advice is for you if you plan to cut down or stop drinking and are at risk of withdrawal symptoms.

    Am I at risk of alcohol withdrawal symptoms?

    • Do you drink over 15 units of alcohol every day?
      15 units is about a ½ bottle of spirits, 1½ bottles of wine, 6 pints of regular strength beer, 3 cans super lager or 2 litres of strong cider.
    • Have you had withdrawal symptoms in the past when cutting back or stopping alcohol? (these can sometimes take up to a few days to start)
    • Do you regularly drink alcohol soon after you get up to relieve shakes, or sweats?

    If you have answered yes to any of the above, you will need to do some planning to cut down or stop your drinking.

    Please click here for more information

  • Coronavirus news

    During the Coronavirus help us to help you.

    We are working hard to support our patients, staff and community at this difficult time with reduced staff, as we are having to deal with staff self-isolating and being unable to work.

    Please help us to support you by:

    • Not coming into the practice
    • Using NHS App to order medications
    • Contacting us online
    • Only phoning if really urgent

     

    Please follow the government advice for coronavirus listed to the left.

    We are trying to protect patients and staff by keeping attendance at the practice to a minimum, so we are managing most consultations by phone, email or video consultation.