Jubilee Street Practice

Hay fever!

Hay fever symptoms are particularly troublesome this year, with many people finding that their usual treatments are not working as well for them.

There are lots of things you can do to help yourself and your family; here is some advice you can try before contacting the practice:

 

NHS Choices Health A-Z

 

Resources

Places where you can find out about a problem and what you can do about it.

Information on common health problems

www.nhs.uk/Conditions/Pages/hub.aspx
www.patient.info/health

Self-management tool for patients

Click here to Consult our GPs from home - over 100 common conditions with information and advice on management.

www.selfcareforum.org

Local services that might be able to help

www.healthwatchtowerhamlets.co.uk/services
www.towerhamletsccg.nhs.uk/contact/

Who else can help me access what I need, if what I need is not necessarily medical?

We offer social prescribing for conditions that are not best treated with medicines – ask for an appointment with our Social Prescriber, Dobir Miah. Rita Begum is the Benefits Advisor at the practice, and works Tuesday mornings. Ask at reception to book an appointment.

 

Children

Need to know where you can go with your young children for advice and support?

www.towerhamlets.gov.uk

Better Beginnings Project
supporting mums with babies in Tower Hamlets, ask your HV!

Care confident: What to do, when to worry

Care Confident is a new educational and communication campaign aimed at supporting families with under five year olds in better understanding the signs and symptoms of the most common childhood illnesses, helping them to know what to do, and when to worry. It also aims to help parents and carers keep their children healthy.

https://towerhamletstogether.com/careconfident/?

Dementia

Do you or someone you know need help with dementia?
www.alzheimers.org.uk

Diabetes

Long term diabetic or newly diagnosed diabetic and wanting more information about this very common problem?
General advice and information - www.diabetes.org.uk
Foot care - www.nhs.uk/Livewell/foothealth

Drug or alcohol issues

For information or advice for yourself or a relative.
www.mind.org.uk/information-support

Healthy lifestyles

Advice and help with all aspects of healthy lifestyles; Diet, exercise, mental health; self referrals taken.
www.healthwatchtowerhamlets.co.uk/resources/health-trainers-tower-hamlets

NEW
Locality-based Social Prescribing for health….ask at reception!

Healthy minds- psychology and other support

Do you have a recent or a long term mental health problem?
Self referral for non complex psychological assessment and support can be made to; www.compasswellbeing.co.uk

Or do you have a more long term mental health problem resulting in isolation or social disruption?
The following support people with more long term mental health problems in their mental health and wellbeing.

www.geoffashcroftcommunity.com
www.3s-acompany.com
www.mithn.org.uk
www.lookahead.org.uk

Immunisations

Questions about your children’s vaccinations?
www.nhs.uk/conditions/vaccinations

Medicines

Want to know more about your medicines?
Your local pharmacist is an excellent source of advice on all aspects of prescribing. Data sheets on medicines are often alarming as they mention every possible side effect ! Pharmacists can help put this in context for you- especially if they know you and are familiar with your health related problems. The practice pharmacist may also be able assist you if your local pharmacist cannot.

For advice re safety of medicines in pregnancy
www.medicinesinpregnancy.org

Musculoskeletal / Arthritis

Do you want some information about how to keep active and what exercises might help keep those joints stronger and in less pain?

www.arthritiscare.org.uk
www.arthritisresearchuk.org
www.arthritisresearchuk.org/arthritis-information
www.arthritisresearchuk.org/arthritis-information
www.hasantahir.com/exercise.php

People with cancer

Do you need help and advice as someone with cancer or someone who knows a person with cancer?
www.macmillan.org.uk

Sexual health

 Need sexual health advice? We have sexual health services at the practice but if this is not convenient, you can seek help at one of the local sexual health centres in Tower Hamlets.
www.bartshealth.nhs.uk/sexual-health

News

  • Mental Health Crisis

    If you are experiencing a mental health crisis, you can call the Tower Hamlets 24 hour Crisis Line number on 0207 771 5807

    Callers will be able to speak to a mental health professional.

  • Walk-in Centre services is changing

    Walk-in-Centres

    From the 1st of August 2018 – St Andrews and Barkantine walk-in-centres will no longer provide a walk-in-service. Instead if your surgery is closed over the weekend or the evening and it is not an emergency then please call NHS 111 for urgent matters. If your query is not urgent you may wish to use our online consultation by clicking here. For more information on the NHS 11 service please have a look at the leaflets below:

    Tower Hamlets Walk-in Centre service is changing - Leaflet

    Tower Hamlets Walk-in Centre service is changing - Flyer

  • The General Data Protection Regulation (GDPR)

    The General Data Protection Regulation (GDPR) went live on 25th May 2018.

    At The Jubilee Street Practice, we send you texts and emails to remind you of your appointments, tell you about your normal test results, and invite you to participation groups or self-care initiatives. We feel this is important and part of our job looking after your health, and we take our obligation to manage your information very seriously. We do not and never will share or use your contact details for marketing or commercial purposes. Ever. But if you still feel uncomfortable allowing us to contact you for health purposes, please let our admin staff or your GP know, and we will make sure we respect your wishes.

     

  • See an NHS GP for free 24/7!

    Some of you may have seen advertisements for a service encouraging you to register with a GP practice on an app. We feel it is important you understand some of the issues with this advertised service and that this not in partnership with Jubilee Street Practice or endorsed by us.

    Read more

  • Rated Outstanding by the Care Quality Commission

    We are delighted to share that the practice has recently been rated outstanding by the Care Quality Commission (CQC). The CQC came to inspect us in July, and looked at things such as how safe, effective, caring, responsive, and well led we are.

    Some of the areas that were mentioned in the report highlight our leadership structure, our engagement with external organizations, how we handle our staff appraisals, good management of significant events and of risk to our patients, our access, the information we provide patients, and our compliance with duty of candour. Patient feedback was looked at carefully, and several patients were spoken to by the inspectors. We were proud to hear that our patients say they are treated with compassion, dignity and respect.

    This rating has been incredibly energizing and empowering for us as a practice, and as individuals. It speaks volumes around the dedication of our staff, and our alliance with our patients. We know we don’t always get everything right, and we don’t take this “outstanding” for granted. Much more needs to be done, and there are things we can improve. It feels fantastic, however, to be told that we are on the right path. That our hard work and our passion are noticed, especially at a time when so much of the NHS feels that it is in crisis. This is our time to rejoice and celebrate, all while rolling up our sleeves and continuing to face our challenges, old and new. Heartfelt thanks go to every single member of the practice for making this the incredibly special place that it is, and to our loyal, supportive, critically constructive patients and partners. You are outstanding.

    Virginia Patania

    Transformation Partner

  • Flu jab / nasal drops

    If you meet one or more of the below criteria please contact the surgery to book in your flu jab immediately:

    Aged 65 or over

    Age 18 to 64 and in any of the following risk groups:

    • Diabetes
    • Heart disease
    • Stroke
    • Respiratory diseas
    • Kidney disease
    • Liver disease
    • Neurological conditions
    • Immunocompromised
    • Main carer of a disabled person
    • Frontline health or social care worker
    • Pregnant woman

     

    Anyone aged 6 months to 17years, in a risk group will be offered the nasal flu vaccine, in the form of drops.

    All children aged 2, 3 and 4 will be offered the nasal flu drops at the surgery.

    If you have older children in school years 1, 2 and 3, the school nurses will be offering the same vaccine. This is likely to be given at school or in special clinics, but will not be offered at the surgery.

  • Sexual health screening

    Anyone who is sexually active is potentially at risk of catching an STI (sexually transmitted infection). You may not know that you have an infection as these often show no symptoms, and it is important that these infections are picked up and treated because early treatment reduces the chance of developing complications.

    The good news is that getting tested is quick, easy and painless – a urine test for men and a self-taken swab for women. We aim to offer STI screening at many routine appointments, and you can easily get tested by calling the doctor or by booking an appointment with a nurse, you can also email us via Web GP.

    So get tested!

  • Online patient access

    In many ways, online access to your medical records is about convenience. Many patients can already order repeat prescriptions online without leaving the comfort of their sofa, and the prescription can be sent electronically to a chemist near your place of work. Just think how much easier life would be if you could obtain your test results online, or check that your kids’ vaccinations are up-to-date. Online access to medical records can also give better and safer care.

    You can view test results, allergies, medications and your active problems list including information from consultations. If you want you can even grant temporary access to your records to others (e.g. insurance companies, private referrals etc) via a secure link. To get this access to all these features you will be required to provide a photo ID and sign an agreement form at reception, the setup of this feature can take up to 14 days to process.

  • Seven day working – we’re doing it!

    We are part of a new pilot programme to try and improve access to primary care. This means that one of our local practices - East One Health, 14 Deancross Street, London, E1 2QA - will act as a local hub for extended access. There will be appointments offered 18:30-20:00 Monday–Friday, and 8:00-20:00 Saturday and Sunday. This will be a mixture of pre-bdoked appointments with a doctor or nurse which may be booked after speaking to a nurse/doctor at the practice, and some urgent appointment access via the normal GP out of hour’s service.

    Continue reading

  • IMPORTANT!

    A body called the Health and Social Care Information Centre will soon begin to extract and analyse some patient information that is held securely in GP practices, hospitals and community services. Information will be extracted in a way that protects your identity and will be held in a secure system, its purpose being to improve NHS services. You can read more about this, and about your choice to opt out if you wish, at www.nhs.uk/caredata.

    All appointments with GPs are now being booked by the doctors themselves! We call this Doctor Direct – please visit our Practice News section to learn more.

  • Registering now!

    Our list is open for new patients. Contact our reception on 0207 780 8000 for the next available appointment!

    We Register new patients who fall under the following catchment area:

    Map

                   

    Follow us on Twitter: @Jubilee_Street