Jubilee Street Practice

Resources, self-management tool for patients

Click here to Consult our GPs from home - over 100 common conditions with information and advice on management

Hay fever!

Hay fever symptoms are particularly troublesome this year, with many people finding that their usual treatments are not working as well for them.

There are lots of things you can do to help yourself and your family; here is some advice you can try before contacting the practice:

NHS Choices Health A-Z



Places where you can find out about a problem and what you can do about it.

Information on common health problems


Self-management tool for patients

Click here to Consult our GPs from home - over 100 common conditions with information and advice on management.


Local services that might be able to help


Who else can help me access what I need, if what I need is not necessarily medical?

We offer social prescribing for conditions that are not best treated with medicines – ask for an appointment with our Social Prescriber, Dobir Miah. Rita Begum is the Benefits Advisor at the practice, and works Tuesday mornings. Ask at reception to book an appointment.



Need to know where you can go with your young children for advice and support?


Better Beginnings Project
supporting mums with babies in Tower Hamlets, ask your HV!

Care confident: What to do, when to worry

Care Confident is a new educational and communication campaign aimed at supporting families with under five year olds in better understanding the signs and symptoms of the most common childhood illnesses, helping them to know what to do, and when to worry. It also aims to help parents and carers keep their children healthy.


Chronic pain

Many of our patients are living with long-term pain. You can find some really useful information and resources, to help you live well, despite the pain by clicking on the following link: www.my.livewellwithpain.co.uk


Do you or someone you know need help with dementia?


Long term diabetic or newly diagnosed diabetic and wanting more information about this very common problem?
General advice and information - www.diabetes.org.uk
Foot care - www.nhs.uk/Livewell/foothealth

Drug or alcohol issues

For information or advice for yourself or a relative.

Healthy lifestyles

Locality-based Social Prescribing for health….ask at reception!

Healthy minds- psychology and other support

Do you have a recent or a long term mental health problem?
Self referral for non complex psychological assessment and support can be made to; www.towerhamletstalkingtherapies.nhs.uk

Or do you have a more long term mental health problem resulting in isolation or social disruption?
The following support people with more long term mental health problems in their mental health and wellbeing.



Questions about your children’s vaccinations?


Want to know more about your medicines?
Your local pharmacist is an excellent source of advice on all aspects of prescribing. Data sheets on medicines are often alarming as they mention every possible side effect ! Pharmacists can help put this in context for you- especially if they know you and are familiar with your health related problems. The practice pharmacist may also be able assist you if your local pharmacist cannot.

For advice re safety of medicines in pregnancy

Musculoskeletal / Arthritis

Do you want some information about how to keep active and what exercises might help keep those joints stronger and in less pain?


People with cancer

Do you need help and advice as someone with cancer or someone who knows a person with cancer?

Sexual health, contraception and pregnancy

Need advice on sexual health, contraception or pregnancy? We offer a range of services at the practice but if this is not convenient, you can seek help at one of the local centres in Tower Hamlets.

Sexual Health 24/7


  • JSP Wellbeing Project

    Jubilee Street Practice has launched a brand new Wellbeing service for our patients.

    We are a team who thrive on a changing society. We know that to bring about change people need to feel empowered. We live in a diverse community where there are significant health and social challenges. Working together with our patients we want to enable people to live well.

    We facilitate bespoke and resilience projects in partnerships with other voluntary and community sector organisations ranging from therapeutic groups to physical and social interaction activities that support patients with social, emotional and practical needs.

    Some of the activities we run are group therapy for patients suffering with anxiety and depression, Pilates and Yoga classes, a social connection hub and more.

    To see the full list of our activities, please check out the JSP Wellbeing Calendar of events 2021 by clicking here.

    Listening to and acting on the feedback of our patients and local community is a key part of how we develop and design our services. We hold regular patient engagement meetings where you have the chance to hear about our plans, current projects and an opportunity for you to share your views. If you would like to get involved with the project please contact Marjia or Fahmida on thccg.jspwellbeing@nhs.net or 07498862419.



    You can contact us about a medical, administrative or prescription issue by visiting:


    all patients with internet access are encouraged to contact us online unless it's an emergency. This helps us get the information we need to help you efficiently and safely, whilst prioritising the most urgent cases.

    The benefits for you are that you can seek help from the comfort of your own home 24/7, without needing to wait in a phone queue. You can let us know how you prefer to be contacted and what you are hoping for, helping us to provide a service that works for you.

    It's 'Click and Easy' so try contacting us online!



  • COVID-19 Vaccine

    8th December 2020

    Please DO NOT call the practice - we will keep you updated when we have more information.

    As reported in the national media, the first doses of the Pfizer/BioNTech COVID-19 vaccine have now arrived in the UK.  50 hospitals across the UK will be the first sites to receive deliveries this week.  Patients over 80 being treated at these hospitals and healthcare workers at higher risk are likely to be the first to be offered protection in the coming weeks.

    There are numerous logistical barriers to overcome before the vaccine can be offered more widely in the community. What we do know is that there is a dedicated Tower Hamlets team working hard on the organisation. To keep our services running smoothly, please DO NOT contact the practice with questions about the vaccine. We will update you as we hear more!

    You can find more information about the vaccination programme and priority groups on the NHS website: www.nhs.uk/CovidVaccine

  • Changes to Prescription Ordering


    From December 1st 2020 we will no longer be accepting prescription requests made by email.

    In the interest of safety and efficiency, we kindly request that all online requests are made using the NHS App, or on Patient Access (pin required). These services mean you can quickly and conveniently order your repeat prescriptions and your request will come straight through to our clinical system. There is also a box to send any comments or questions relating to your request and the option to change your nominated pharmacy.

    Since the start of the pandemic, we have seen a huge increase in the number of emails the practice receives each day and managing email prescription requests has become unsustainable for our team. We have also become aware that errors are more likely when medications are requested by this method as our non-clinical team have to correctly identify the required item on the system.

    If you need any help with how to order your prescriptions please ask the reception team. For patients who do not have internet access, we will continue to accept paper requests via the box at reception and orders made through local pharmacies.



  • Shielding - Your Questions Answered!

    Click here for our information sheet on what to do if you are at increased risk from COVID-19.

  • JSP’s Pain Wellbeing Programme is back!

    Are you living with a painful condition? 

    Would you like to meet other people with similar experiences?

    Could you benefit from learning more about pain and pain management skills?

    Well, you’re not alone!

    For more information please go to our ‘Practice news’ page to view/download an information sheet.


  • Living with diabetes

    Living with diabetes is difficult right now, faced with uncertainty that comes with the coronavirus and the recent news reports linking diabetes with an increased risk of dying from COVID-19 it is more important than ever to take control of your condition and access appropriate support when you need it. We have adapted our services to be able to continue to provide the care you need.

    All of our diabetes services continue to provide care and support through telephone, virtual and online clinics, with face-to-face care available where appropriate, such as foot care clinics. Together with local health and care partners we have developed some information online


    to support you through this period and we encourage you to read this information and use the information and education that is available. The NHS continues to be here if you need us.


  • Important Dates

    Jubilee Street Practice Closure Dates:

    Please note the Jubilee Street Practice will be closed from 12.30pm to allow staff to attend a Protected Learning Time on the following dates:

    Wednesday 7th April 2021
    Thursday 20th May 2021
    Tuesday 15th June 2021

    We will re-open the following mornings at the usual time.

    If your problem cannot wait until the practice re-opens then please call 111 or for emergencies call 999.


  • Harm reduction strategies for alcohol dependence - Coronavirus (COVID-19)

    Advice on cutting back or stopping drinking alcohol

    If you are dependent on alcohol stopping drinking suddenly could kill you

    Is this advice for me?
    This advice is for you if you plan to cut down or stop drinking and are at risk of withdrawal symptoms.

    Am I at risk of alcohol withdrawal symptoms?

    • Do you drink over 15 units of alcohol every day?
      15 units is about a ½ bottle of spirits, 1½ bottles of wine, 6 pints of regular strength beer, 3 cans super lager or 2 litres of strong cider.
    • Have you had withdrawal symptoms in the past when cutting back or stopping alcohol? (these can sometimes take up to a few days to start)
    • Do you regularly drink alcohol soon after you get up to relieve shakes, or sweats?

    If you have answered yes to any of the above, you will need to do some planning to cut down or stop your drinking.

    Please click here for more information

  • Coronavirus news

    During the Coronavirus help us to help you.

    We are working hard to support our patients, staff and community at this difficult time with reduced staff, as we are having to deal with staff self-isolating and being unable to work.

    Please help us to support you by:

    • Not coming into the practice
    • Using NHS App to order medications
    • Contacting us online
    • Only phoning if really urgent


    Please follow the government advice for coronavirus listed to the left.

    We are trying to protect patients and staff by keeping attendance at the practice to a minimum, so we are managing most consultations by phone, email or video consultation.